.container-support {
    padding-right: 0.75rem;
    padding-left: 0.75rem;
    margin-right: auto;
    margin-left: auto;
}

/* Small devices */
@media (min-width: 576px) {
    .container-support {
        max-width: 540px;
    }
}

/* Medium devices */
@media (min-width: 768px) {
    .container-support {
        max-width: 720px;
    }
}

/* Large devices */
@media (min-width: 992px) {
    .container-support {
        max-width: 960px;
    }
}

/* Extra large devices */
@media (min-width: 1200px) {
    .container-support {
        max-width: 1140px;
    }
}

/* XXL screens */
@media (min-width: 1400px) {
    .container-support {
        max-width: 1320px;
    }
}

.support-hero {
    background: #4C2A71;
}

.support-hero .hf-hero {
 font-size:clamp(30px,10vw,48px);
    font-weight: 700;}
.support-hero .pf-hero {
 font-size:clamp(18px,7vw,24px);
    font-weight: 500;}

/* Tabs */
.user-tabs-supp {
    display: flex;
    flex-direction: column;
    gap: 15px;
}

.tab-btn-supp {
    border: 2px solid #4C2A71;
    background: #fff;
    color: #4C2A71;
    padding: 15px;
    font-size:clamp(24px,7vw,32px);
    border-radius: 20px;
    font-weight: 700;
    text-align: left;
    transition: .3s;
    align-items: center;
    display: flex;
    justify-content: center;
}

.tab-btn-supp.active,
.tab-btn-supp:hover {
    background: #5a2d82;
    color: #fff;
}

.support-sec{
    border-radius: 20px;
    border:1px solid #D9D9D9;
    padding:20px 
}
.for-sup .form-label{
   font-size:clamp(18px,3vw,24px);
   font-weight: 500;
}
.for-sup .form-control{
    border-radius: 10px;
    border:1px solid #8D8D8D;
}
.for-sup .form-select{
    border-radius: 10px;
    border:1px solid #8D8D8D;
    padding:10px

}
.ticket-id-box {
    border: 1px solid #ddd;
    border-radius: 8px;
    padding: 12px;
    font-weight: 600;
    letter-spacing: 1px;
}

.streamline-plump--store-2-solid {
  display: inline-block;
  width: 48px;
  height: 48px;
  background-repeat: no-repeat;
  background-size: 100% 100%;
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 48 48'%3E%3Cpath fill='%234C2A71' fill-rule='evenodd' d='M6.076 22.498c-2.41 0-4.493-2.076-4.5-4.803l.004-.063q.005-.103.038-.385c.046-.379.143-1.007.346-1.94c.406-1.868 1.231-4.944 2.905-9.676c.688-1.947 2.292-3.288 4.23-3.496a142 142 0 0 1 29.954 0c1.938.208 3.542 1.55 4.23 3.496c1.674 4.732 2.5 7.808 2.905 9.676c.203.933.3 1.561.346 1.94a7 7 0 0 1 .042.448c-.007 2.727-2.09 4.803-4.5 4.803c-2.414 0-4.5-2.083-4.5-4.816a1.5 1.5 0 0 0-3 0c0 2.733-2.086 4.816-4.5 4.816s-4.5-2.083-4.5-4.816a1.5 1.5 0 0 0-3 0c0 2.733-2.086 4.816-4.5 4.816s-4.5-2.083-4.5-4.816a1.5 1.5 0 0 0-3 0c0 2.733-2.086 4.816-4.5 4.816M3.5 25.032v4.97c0 4.487.18 7.847.383 10.204c.284 3.308 2.91 5.733 6.16 5.932c2.971.182 7.546.364 13.957.364c6.41 0 10.986-.182 13.957-.364c3.25-.2 5.876-2.624 6.16-5.932c.203-2.357.383-5.717.383-10.204v-4.914a7.2 7.2 0 0 1-2.424.415c-2.483 0-4.643-1.24-6-3.128c-1.356 1.887-3.517 3.128-6 3.128s-4.643-1.24-6-3.128c-1.356 1.887-3.517 3.128-6 3.128s-4.643-1.24-6-3.128c-1.356 1.887-3.517 3.128-6 3.128a7.2 7.2 0 0 1-2.576-.471m20.5 6.47c-2.323 0-3.929.17-5 .362c-.726.13-1.282.73-1.341 1.78c-.083 1.483-.159 3.813-.159 7.358c0 .8.64 1.446 1.419 1.459q2.312.04 5.081.041q2.77-.001 5.081-.041a1.455 1.455 0 0 0 1.419-1.459c0-3.545-.076-5.875-.159-7.358c-.058-1.05-.615-1.65-1.34-1.78c-1.072-.192-2.678-.362-5.001-.362' clip-rule='evenodd'/%3E%3C/svg%3E");
}
.mdi--users {
  display: inline-block;
  width: 48px;
  height: 48px;
  background-repeat: no-repeat;
  background-size: 100% 100%;
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Cpath fill='%234C2A71' d='M16 17v2H2v-2s0-4 7-4s7 4 7 4m-3.5-9.5A3.5 3.5 0 1 0 9 11a3.5 3.5 0 0 0 3.5-3.5m3.44 5.5A5.32 5.32 0 0 1 18 17v2h4v-2s0-3.63-6.06-4M15 4a3.4 3.4 0 0 0-1.93.59a5 5 0 0 1 0 5.82A3.4 3.4 0 0 0 15 11a3.5 3.5 0 0 0 0-7'/%3E%3C/svg%3E");
}
.material-symbols-light--search {
  display: inline-block;
  width: 30px;
  height: 30px;
  background-repeat: no-repeat;
  background-size: 100% 100%;
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Cpath fill='%23000' d='m19.485 20.154l-6.262-6.262q-.75.639-1.725.989t-1.96.35q-2.402 0-4.066-1.663T3.808 9.503T5.47 5.436t4.064-1.667t4.068 1.664T15.268 9.5q0 1.042-.369 2.017t-.97 1.668l6.262 6.261zM9.539 14.23q1.99 0 3.36-1.37t1.37-3.361t-1.37-3.36t-3.36-1.37t-3.361 1.37t-1.37 3.36t1.37 3.36t3.36 1.37'/%3E%3C/svg%3E");
}
.support-search{
    position: relative;
    display: flex;
    align-items: center;
    background: #fff;
    border-radius: 10px;
    border: 1px solid #ddd;
    padding: 6px;
}

.search-input-supp {
    border: none !important;
    flex: 1;
    padding-left: 40px;
    padding-right: 110px;
    height: 45px;
    box-shadow: none !important;
        outline: none;

}

.search-input-supp:focus {
    outline: none;
    box-shadow: none;
}

.search-icon-supp {
    position: absolute;
    left: 14px;
    font-size: 22px;
    color: #888;
}

.search-btn-supp {
    position: absolute;
    right: 6px;
    height: 50px;
    padding: 0 30px;
    border-radius: 8px;
    background:#4C2A71;
    color:#fff;
     font-size:clamp(16px,7vw,20px);
    font-weight: 600;
}
.btn-purple-supp{
padding: 20px;
    border-radius: 8px;
    background:#4C2A71;
    color:#fff;
     font-size:clamp(18px,7vw,24px);
    font-weight: 500;    
}
.tab-btn-supp:hover .mdi--users,
.tab-btn-supp.active .mdi--users,
.tab-btn-supp:hover .streamline-plump--store-2-solid,
.tab-btn-supp.active .streamline-plump--store-2-solid {
    filter: brightness(0) invert(1);
}
.ticket-id-box {
   border-radius: 10px;
    border:1px solid #8D8D8D;
    padding:20px ;
         font-size:clamp(24px,10vw,32px);
    font-weight: 500; 
}
.sub-support-result{
    border-radius: 10px;
    border:1px solid #8D8D8D;
    padding:20px    
}
.support-result{
    border-radius: 20px;
    border:1px solid #D9D9D9;
    padding:60px    
}
.support-result p{
     font-size:clamp(16px,3vw,20px);
}
.text-fo{
     font-size:clamp(18px,3vw,24px);
     font-weight: 600;
  
}
.help-card {
    border: 1px solid #D9D9D9;
    border-radius: 12px;
    padding: clamp(16px, 3vw, 24px);
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    gap: 20px;
    cursor: pointer;
    transition: .3s;
    height: 100%;
}

.help-card:hover {
    border-color: #4C2A71;
}

.help-card .img-help {
    width: clamp(32px, 4vw, 40px);
    height: auto;
}

.help-card span {
    font-size: clamp(24px, 5vw, 32px);
    font-weight: 700;
    color: #4C2A71;
    text-align: center;
}

.more-link {
    color: #4C2A71;
    text-decoration: none;
   font-size: clamp(24px, 5vw, 32px);
    font-weight: 700;
}

.faq-title {
    font-size: clamp(30px, 5vw, 40px);
    font-weight: 700;
    color: #4C2A71;
}

.faq-item {
    background: #F3F3F3;
    border-radius: 8px;
    padding: 30px;
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap:20;
    cursor: pointer;
    transition: .3s;
}

.faq-item:hover {
    background: #eee;
}

.faq-item span {
     font-size: clamp(24px, 5vw, 32px);
    font-weight: 700;
}

.mingcute--arrow-right-line-help {
  display: inline-block;
  width: 40px;
  height: 40px;
  background-repeat: no-repeat;
  background-size: 100% 100%;
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Cg fill='none'%3E%3Cpath d='M24 0v24H0V0zM12.593 23.258l-.011.002l-.071.035l-.02.004l-.014-.004l-.071-.035q-.016-.005-.024.005l-.004.01l-.017.428l.005.02l.01.013l.104.074l.015.004l.012-.004l.104-.074l.012-.016l.004-.017l-.017-.427q-.004-.016-.017-.018m.265-.113l-.013.002l-.185.093l-.01.01l-.003.011l.018.43l.005.012l.008.007l.201.093q.019.005.029-.008l.004-.014l-.034-.614q-.005-.019-.02-.022m-.715.002a.02.02 0 0 0-.027.006l-.006.014l-.034.614q.001.018.017.024l.015-.002l.201-.093l.01-.008l.004-.011l.017-.43l-.003-.012l-.01-.01z'/%3E%3Cpath fill='%234C2A71' d='m14.707 5.636l5.657 5.657a1 1 0 0 1 0 1.414l-5.657 5.657a1 1 0 0 1-1.414-1.414l3.95-3.95H4a1 1 0 1 1 0-2h13.243l-3.95-3.95a1 1 0 1 1 1.414-1.414'/%3E%3C/g%3E%3C/svg%3E");
}
.mingcute--arrow-right-line-black {
  display: inline-block;
 width: 40px;
  height: 40px;
  background-repeat: no-repeat;
  background-size: 100% 100%;
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Cg fill='none'%3E%3Cpath d='M24 0v24H0V0zM12.593 23.258l-.011.002l-.071.035l-.02.004l-.014-.004l-.071-.035q-.016-.005-.024.005l-.004.01l-.017.428l.005.02l.01.013l.104.074l.015.004l.012-.004l.104-.074l.012-.016l.004-.017l-.017-.427q-.004-.016-.017-.018m.265-.113l-.013.002l-.185.093l-.01.01l-.003.011l.018.43l.005.012l.008.007l.201.093q.019.005.029-.008l.004-.014l-.034-.614q-.005-.019-.02-.022m-.715.002a.02.02 0 0 0-.027.006l-.006.014l-.034.614q.001.018.017.024l.015-.002l.201-.093l.01-.008l.004-.011l.017-.43l-.003-.012l-.01-.01z'/%3E%3Cpath fill='%23000' d='m14.707 5.636l5.657 5.657a1 1 0 0 1 0 1.414l-5.657 5.657a1 1 0 0 1-1.414-1.414l3.95-3.95H4a1 1 0 1 1 0-2h13.243l-3.95-3.95a1 1 0 1 1 1.414-1.414'/%3E%3C/g%3E%3C/svg%3E");
}





.need-help-wrapper {
    position: relative;
    width: 100%;
    min-height: clamp(260px, 40vw, 380px);
    display: flex;
    align-items: center;
    justify-content: center;
    overflow: hidden;
}

.need-help-img {
    position: absolute;
    inset: 0;
    width: 100%;
    height: 100%;
    object-fit: cover;
}

.need-help-overlay {
    position: absolute;
    inset: 0;
    background: rgba(255, 255, 255, 0.75);
}

.need-help-content {
    position: relative;
    z-index: 2;
    max-width: 800px;
}

.need-help-content h2 {
font-size: clamp(34px, 4vw,48px);
    font-weight: 700;
    color: #4C2A71;
    margin-bottom: 16px;
}

.need-help-content p {
   font-size: clamp(18px, 2.5vw, 24px);
    font-weight: 700;
    line-height: 1.7;
    color:#343434;
    margin-bottom: 28px;
}

.help-btn {
    background: #4C2A71;
    color: #fff;
    padding: clamp(10px, 2vw, 14px) clamp(40px, 4vw, 50px);
    font-size: clamp(18px, 5vw, 24px);
    border-radius: 6px;
    font-weight: 500;
    text-decoration: none;
}

.help-btn:hover {
    background: #3a2166;
    color: #fff;
}


.ticket-container {
  padding-top: clamp(20px, 5vw, 40px);
  max-width: 800px;
}

/* Ticket card */
.ticket-item {
  display: flex;
  justify-content: space-between;
  align-items: center;

  padding: clamp(14px, 4vw, 20px);
  margin-bottom: clamp(10px, 3vw, 16px);

  border: 1px solid #D9D9D9;
  border-radius: clamp(10px, 3vw, 14px);
  background-color: #fff;
}

/* Left side */
.ticket-id {
     font-size: clamp(24px, 5vw, 32px);
    font-weight: 700;
  margin-bottom: 4px;
}

.ticket-date {
     font-size: clamp(24px, 5vw, 32px);
    font-weight: 300;
      color: #6c757d;
  margin: 0;
}

/* Right side */
.ticket-right {
  display: flex;
  align-items: center;
  gap: clamp(10px, 2vw, 14px);
}

.ticket-status {
  background-color: #d1f3e0;
  color: #198754;
  padding: clamp(4px, 1vw, 6px) clamp(10px, 2vw, 14px);
  border-radius: 20px;
  font-size: clamp(18px, 2.5vw, 24px);
  font-weight: 600;
}

.ticket-right i {
  font-size: clamp(16px, 3vw, 18px);
  color: #212529;
}

/* Header */
.ticket-top-row {
  display: flex;
  justify-content: space-between;
  align-items: center;
  margin-bottom: clamp(20px, 4vw, 30px);
  border-bottom: 1px solid #D9D9D9;;
}

.ticket-code-text {
  font-size: clamp(16px, 3vw, 18px);
  font-weight: 600;
}

.ticket-state-pill {
  background-color: #d1f3e0;
  color: #198754;
  padding: clamp(6px, 1vw, 8px) clamp(14px, 2vw, 18px);
  border-radius: 20px;
  font-size: clamp(12px, 2.5vw, 14px);
  font-weight: 500;
}

/* Meta cards */
.ticket-meta-card {
  border: 1px solid #D9D9D9;
  border-radius: clamp(8px, 2vw, 12px);
  padding: 20px;
  background: #F7F7F7;
}

.ticket-meta-card .meta-label {
  display: block;
 font-size: clamp(16px, 2.5vw, 20px);
  margin-bottom: 4px;
}

.ticket-meta-card .meta-value {
 font-size: clamp(18px, 2.5vw, 24px);
  font-weight: 600;
}

/* Sections */
.ticket-section-box {
  margin-top: clamp(26px, 5vw, 38px);
}

.ticket-section-title {
 font-size: clamp(24px, 5vw, 32px);
  font-weight: 600;
  margin-bottom: clamp(10px, 2vw, 14px);
}

/* Text panel */
.ticket-text-panel {
  border: 1px solid #D9D9D9;
  border-radius: clamp(8px, 2vw, 12px);
  padding: clamp(14px, 3vw, 18px);
font-size: clamp(16px, 3vw, 20px);
}

/* Timeline items */
.ticket-log-item {
  border: 1px solid #D9D9D9;
  border-radius: clamp(8px, 2vw, 12px);
  padding: clamp(14px, 3vw, 18px);
  margin-bottom: clamp(10px, 2vw, 14px);
}

.ticket-log-time {
  display: block;
font-size: clamp(16px, 3vw, 20px);
  margin-bottom: 6px;
}

.ticket-log-item p {
font-size: clamp(16px, 3vw, 20px);
font-weight:600;
  margin: 0;
}

/* Success state */
.ticket-log-done {
  background-color: #e6f7f0;
  border-color: #bde5d6;
}
.track-tick{
      border:1px solid #D9D9D9;
    padding:30px !important;
    border-radius: 20px;
}